Sophos IE8 add-on prevents IE8 from loading
Are you having trouble launching IE8 from the desktop icon, the application icon or start menu?
Are you only able to launch it in ‘Administrator’ mode.
Are you running Sophos 7.6.8 on Windows Vista?
The problem might be related to the Sohos add-on. It seems that if you disable it, IE8 returns to working order.
Go to Internet Options and the programs tab. Click on ‘Manage add-ons’
Figure 1: Internet Options in IE8
Now disable the Sophos Web Content Scanner
Figure 2: Add-on management
Restart all instances of the browser you have open.
Things should now be back to normal.
This is likely to have something to do with the other Sophos issues that are currently related to an update in the last week. See Sophos Antivirus on Windows Vista HP x64 not detected by Windows Security Centre.
SpittingCAML
May 31st, 2009 at 8:08 pm
Me again! Yep, I was having this problem, fixed it by disabling the add-on and then completely failed to remember to tell you about it earlier on in the week when the first trouble kicked in. I keep checking back to see the latest from Sophos - thanks for keeping in contact with them.
June 1st, 2009 at 9:27 pm
[...] Sophos IE8 add-on prevents IE8 from loading [...]
June 2nd, 2009 at 11:28 pm
[...] SpittingCAML » Sophos IE8 add-on prevents IE8 from loading (No Ratings Yet) Loading … [...]
June 13th, 2009 at 11:05 pm
Magic!
had this problem on a couple of machines now. Tested it here any it works - now just need to roll this fix out to a whole load of other machines now!
June 23rd, 2009 at 11:27 pm
Although I ran into this problem as well, I cannot believe you actualy think that disabling the AntiVirus plugin is an adaquate “fix”?
Yes, it solves the problem for now, but what about being vulnerable????
June 24th, 2009 at 9:01 am
Sjeiz, there is no other alternative, unless you wish to switch to another AV, or another browser.
Sophos should be rolling out the update in the next few weeks to solve the issue.
SC