Archive for June, 2009

Interim fix for Sophos 7.6.8 issues on Windows Vista x64

This is not a fix for all the issues raised in my previous posts, but a workaround released by Sophos for Sophos customers.

Sophos is expecting version 7.6.9 to be released at the end of the month, and it include the registry key noted, and the fix is tentatively slated to be released in 7.6.10 at the end of July.  This will allow for proper and complete testing of the proposed fix for this issue

The packages to request from Sophos support are:

  1. "Windows Endpoint Security and Control 8.0 with SAV v7.6.8 S215 VDL4.42E" – for enterprise customers (distributed install)
  2. "Sophos Anti-Virus for Windows v7.6.8 S215 VDL4.42E" – for home/standalone customers.

This contains the following registry key set:
32-bit: HKLM\Software\Sophos\Webscanning\SuppressBHOLoader
64-bit: HKLM\Software\WOW6432Node\Sophos\Webscanning\SuppressBHOLoader

Please get in touch with Sophos support to get the URL to retrieve this interim workaround.

SC


By SpittingCAML in Random, Security, Windows Vista  .::. Read Comment (1)

Update on Sophos Issues

This is an update for posts

  1. Sophos IE8 add-on prevents IE8 from loading
  2. Resolution to Windows Security Centre not recognising Sophos Antivirus
  3. Sophos Antivirus on Windows Vista HP x64 not detected by Windows Security Centre
  4. Vista SP2 doesn’t recognize Sophos AV anymore

I’ve been in contact with Sophos support and they inform me:

The Windows Security Centre issue only affects 64 bit systems and will be corrected in the 7.6.9 version due out at the end of the month.

Sophos are aware of the IE8 issue as well.  IE8 will usually open if you use the link at the top of the start menu, or if you run as administrator.  To temporarily work around this issue, you can disable the BHO from within IE Options (this will disable the web scanning).  Sophos are currently waiting for more information from their Development Team on this particular issue

SpittingCAML


By SpittingCAML in Random, Security, Windows Vista  .::. Read Comments (2)


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